Fertility Clinic Manager

Are you a Practice Manager in healthcare/dentistry looking to take the next step in your career? Join our friendly, clinic which is in an exciting phase and be part of our growth journey.

This is an excellent opportunity to progress your career in one of the fastest growing industries in healthcare. We offer fertility health, treatment and services as well as women’s health for NHS and private patients.

In addition to a generous basic salary, we offer a good bonus scheme that will appeal to those who are driven and used to business development and growth

About you

You will be experienced, having previously managed a Healthcare/Dental Practice for a minimum of two years, have excellent CQC knowledge. We are looking for someone who is confident, resilient and takes pride in offering a warm and personalised outstanding experience to our patients and colleagues alike. This will be a hands-on role with an opportunity for someone to develop their team in a growing organisation.

The role

The role involves leading from the front. An enthusiastic, friendly and motivated approach is absolutely key and delivering an exceptional patient and team experience is the number one priority.

If you are focused on delivering an exceptional patient and team experience you will be a perfect fit.

The ideal candidate

To be considered for this role, in addition to being a Practice/clinic Manager looking for a new challenge, you will also need:

• Excellent communication and interpersonal skills, built upon a great coaching approach
• Experience in building and delivering a performance culture
• Used to managing diaries, booking and being productive
• A people focus – placing a high priority on developing team members
• To lead by example – living and demonstrating our core values
• Business acumen – monitoring progress independently and being able to work closely with others
• Resilience – being resourceful and agile when change occurs
• Transparency – communicating intent at every opportunity
• Willingness to empower those you lead to act autonomously
• A highly motivated, friendly, flexible, reliable and organised focus
• A ‘can-do’ attitude – advocating and championing change
• The capability of meeting deadlines under pressure
• The ability to build excellent relationships with your team and patients

Responsibilities include: 

• Running financial reports, KPIs MPC, Workflow and compiling clinicians monthly salaries
• Giving individual staff feedback and regular 1:1 performance reviews
• Delivering and supporting delivery of the P&L accounts, clinic utilisation, cost management, negotiating, reviewing the marketing, maximise turnover, conversion of leads and retention of patients
• Line Management of patient services admin team